Secure Online Payments for the Healthcare Industry
Industry Challenges
Manual processes and outdated payment systems negatively impact payment speed, security and patient experience. Between poor patient experiences and slow collections leading to attrition, healthcare companies struggle to compete.
Improved Patient Experience
With Dwolla, healthcare companies can create a competitive patient experience that leads to patient loyalty and retention and increases patient acquisition.
- Integrate payments into your current systems and flows, and control the branding and patient experience.
- Automate and digitize payments to streamline the payment process for you and your patients.
- Decrease the lag time between time of service, statement and final payment with a fully digital experience.
Increased Payment Speed and Predictability
Dwolla replaces checks and fragmented or disjointed payment experiences with digital and streamlined account-to-account (A2A) payments, leading to quicker payment processing and access to funds.
- Get paid more quickly through payment automation and digitizing payments. This improves cash flow and increases payment predictability.
- Reduce manual errors, time and cost by eliminating manual processes and instantly applying funds received to open accounts receivable.
- Differentiate yourself from your competitors with faster, more streamlined payment processes, leading to patient retention and acquisition and increased revenue.
Increased Payment Security
Since Dwolla is a tokenized solution, account and routing numbers are stored and transmitted with a token instead of having to pass the numbers themselves every time a payment is made.
- Replace sensitive data with tokens so no sensitive data is transmitted when a payment is initiated through Dwolla's API.
- Decrease the risk of sensitive data being intercepted by bad actors.
- Eliminate manual processes to reduce errors caused by human intervention and the number of people with access to and handling sensitive patient data.
Increased Operational Efficiency
A healthcare company used Dwolla to automate reimbursements and improve operational efficiencies from 3 days to 1 day.
“Providing checks actually got to be an unmanageable process, especially when wanting to scale the program. Automating the reimbursement process has saved us a lot of time supporting a monthly growth in payments.”
Leading Open Banking in North America
Dwolla Connect
Dwolla Connect is a unified API solution across financial institutions and account-to-account payment methods and is designed specifically for mid- to enterprise-sized businesses with established payment operations. It empowers them to undergo a seamless digital transformation from outdated payment systems, manual processes, and file-based operations to fully streamlined, automated processes.