As much as one can go to great lengths to avoid them, network and software issues that may impact availability of a service are simply a reality of any service provider. As part of our commitment to providing a reliable and secure network, we think that timely notification of any incidents impacting our platform is essential.
What does it do? How does this benefit me?
By visiting the status page, you can check the status of all of the services that Dwolla offers, from our main website to our production and sandbox APIs. You can also go one step further and click “Subscribe to Updates” to receive e-mail or SMS notifications when the status of any Dwolla service changes.
In short, it will be the first place to go to find out if:
- A service is down
- A service is experiencing degraded performance
- Any scheduled maintenance will occur
- Unexpected errors are impacting functionality
When an incident is reported, you can track its status as we provide real-time updates during the course of its investigation, triaging, and eventual resolution.
We think that having real-time status updates are an important step in building a better real-time network. Let us know what you think.
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