Configuring a Delightful Payment Experience
Whether it’s for sending funds, collecting a payment or facilitating transfers between two users, Dwolla’s payment API can be configured to replace costly, inefficient processes and enable programmable payments. Dwolla’s Scale pricing plan offers advanced features and higher transaction limits to seamlessly connect and transfer funds between bank accounts at any U.S. financial institution.
Supporting a Digital Transformation
When it comes to your business, we know time is money. We take customer support seriously at Dwolla—with CSAT scores averaging 97% to prove it.
We provide dedicated support to the businesses on Dwolla’s Scale pricing plan. An Integration Manager will assist in navigating industry requirements during the integration and once in production, we assign each business a dedicated Account Manager to have one main point of contact. Scale clients also have access to Dwolla’s team of Developer Advocates to help with any technical inquiries during and after integrating.
Having a direct line of communication enables us to provide responses in real-time and be part of a timely solution.
Avoiding Costly Fees
Businesses are keeping more of each payment when that payment is an ACH transaction.
Interchange and processing fees come when using a credit or debit card to initiate a payment. In 2018, the average interchange fee was between $0.24 and $0.54 per-transaction—according to the Federal Reserve. With almost 300 different interchange fees, these are paid to the card-issuing bank for handling costs, fraud and the risk of approving each payment.
In addition to paying an interchange fee, the average credit card processing fee ranges from 1.5% to 2.9% per-transaction.
Dwolla’s Scale pricing plan avoids these types of fees. By bundling ACH transactions and offering a volume discount, Scale clients pay a predictable monthly price with no hidden fees.