Dwolla operates a software platform that sends your payment instructions to our financial institution partners, Veridian Credit Union and Compass Bank. Your Dwolla balance, if any, is held in one or more pooled holding accounts held by our Financial Institution Partners. Please note that Dwolla balances are not insured. Dwolla is an agent of our financial institution partners.
Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in our network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.