Professional Business Practices
Instill Consumer Confidence
Transactional notifications such as ‘payment initiated’ or ‘payment failed’ need to be sent to each customer in addition to sale alerts, newsletters and product updates. Rather than rely on in-app notifications for a transaction notification, businesses are sending their customers direct communications for approximately 30 different events related to customer activity and transactions. With Dwolla, these automated notifications are sent in real-time to the customer.
Save Developer Resources
Why insist on hand-delivering mail when there are perfectly good delivery options available? The same is true for automating operational notifications within the Dwolla API. Creating, reviewing and approving the required communications for user account activity can take weeks to complete. But with Dwolla’s ‘plug-n-play’ solution, non-technical employees can toggle these automated alerts without creating anything from scratch.