If you’re considering a new ACH payments integration, we’re here to help. We’ve pulled together a list of commonly asked questions so you can better understand how Dwolla’s money transfer API will fit into your platform.

Whether you’re building a platform for investing, a marketplace or service that needs to send mass ACH payouts programmatically, or an app that needs peer-to-peer bank transfers—we’ve got you covered. Below are some questions to guide you.

1. Do my users need to create a Dwolla account on top of the account they create on my platform?

We offer varying levels of payment integration packages, each with different features.

If you’re interested in a White Label payment solution, then users do not login to a Dwolla branded gateway to create an account; they simply create a Dwolla account on your platform, accept Dwolla’s TOS and privacy policy and link their bank account therein. Here’s an example of a savings application that used White Label.

If you’re interested in a co-branded payments solution, then users are directed to establish a Dwolla account to make payments. Our OAuth account creation flow does a great job of getting users onboarded quickly. Take a look at how this platform for paying referees uses the Dwolla OAuth integration.

2. Can I facilitate transactions between two parties without touching the funds?

Yes, you can. With the Dwolla API you can build an application that allows you to simply facilitate transactions. This means the funds never have to touch your Dwolla balance or bank account as the owner of the application. You’re simply providing the means for the money to be transferred.

3. What are your business day cut-off time for transactions?

4pm CST; we’ve provided clearing times that are very competitive with industry standards.

4. Do you have a testing environment? If so, how do I get set up and how does it work?

We do have a sandbox environment. It’s free to access, and many partners like to play around in it while researching their solution. In the sandbox environment you can do all the same things you would in production, however all data is fake and no actual money is touched or moved.

5. What level of support do you offer for integrations?

Our team wants nothing more than to see the Dwolla API put to use in diverse, innovative ways. We’re always here to help, and recommend starting at the discussion board with a problem. If you want priority, direct access to developers and support, we hook you up with a dedicated account manager in our custom payment packages.

6. What are your integration or set-up fees?

Many SaaS-based pricing models include expensive upfront set-up or integration fees. At Dwolla, our first priority is helping you get your application to market quickly. As mentioned above, we even have a pretty slick sandbox environment for you to start building prior to entering into a contract. Once you’re ready to launch in production, a flat monthly fee will begin.

For more insight on integrating a bank transfer solution, take a look at what partners are saying. If you’re interested in learning more, we invite you to reach out to us to discover a solution tailored to your needs.

Get started now.

Visit our developer portal. Contact an integration specialist.
Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in the Dwolla network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.